Testimonials

Amazing family business. Had my tub 8(?) years and Andy and Ali have always been there for help, advice, supplies, cleans and replacement parts and go out if their way to help. above and beyond customer service levels! ******

Had some issues with our new tub, and Andy and Ali have been amazing with our questions and coming out asap to fix us so we were back up and running!! will only use these guys now for our hot tub supplies and repairs!! 👍

Cannot recommend these two enough. Excellent service and always on hand to help. 5*

Excellent relocation service today. Andy and Jack were fabulous, thank you. Brilliant communication from Ali too. Fab service all round. Thank you!

Very friendly and professional , Andy and Alison have always helped us when we've needed it nothing is ever too much trouble ,Thank you so much

Thank you for relocating our hot tub this morning, great service and extremely helpful, would definitely recommend using these guys.

I purchased my hot tub from a different supplier but this did not stop Ali providing me with excellent customer service when I called today. She was helpful, patient and very knowledgable. She answered all my questions , offered advice and talked me through a process that has sorted the problem I was having with the water in the hot tub. I placed an order straight away and I will 100% be using AA Hot Tubs for any future chemical orders and annual servicing. Top notch customer service :)

Had some issues with our new tub, and Andy and Ali have been amazing with our questions and coming out asap to fix us so we were back up and running!! will only use these guys now for our hot tub supplies and repairs!! 👍

Big thanks to Andy and Ali, hot tub is fantastic, absolutely awesome friendly service, within 48 hours we've already managed to mess up Ph balance they have already sorted it for us, 100% service would very highly recommend these two thanks very much The Willoughby's

Absolutely amazing service from just having a look to ordering and then installation today! Andy and Allison have great knowledge and are so friendly and helpful.
We would 100% recommend to anyone thinking of getting a hot tub to go and see them! 
Thank you so much we are so excited to get using ours!

Had my hot tub installed a week ago. Fantastic friendly service without the pushy sales pressure. We were guided through the choices allowing us to select the hot tub most suited to our family needs. Post installation support is excellent and nothing is too much for either Ali or Andy who happy to go over instructions to ensure the good condition of the tub is maintained.

If you need a hot tub then AA Hot Tubs should be your first and only place to go. They are first class leaving all others in their wake. I could not recommend them more highly.

5 * To AA Hot Tubs you guys have been fantastic from start to finish ! Even to putting us on to an electian ready for you guys to come and install ! Which has been very quick brilliant service thank you .. xx

Bought a tub in Dec best thing ever these guys are fab came out yesterday drained and cleaned it top services thanx guys definitely recommend xx

When we’d made the decision to buy an hot tub AA HotTubs was the company we were going to choose. We’d previously contacted them when we’d experienced a chemical problem with our inflatable one. Alison had been extremely helpful & friendly. Their customer service is impeccable, Andy & Alison’s knowledge made our decision easy to choose the right model for us, we were even able to go test them one evening. Their new larger showroom makes it possible to view a variety of models. From viewing to installation we can’t recommend them enough, definitely an ‘AA’ service!

From start to finish I had amazing and professionalism from both Andy and Alison, I had my hot tub installed yesterday and I’m love with it, nothing is to much trouble and the after care is spot on, would definitely recommend you buying from these guys

Thank you for relocating our hot tub this morning, great service and extremely helpful, would definitely recommend using these guys.

100% professional- great value and quality hot tubs. No job too big or too small. Highly recommend Andy and Ali!

Amazing customer service and great info on keeping the water quality spot on.. 
100% recommend for anyone needing anything hot tub related...

Andy and Jack came to deliver and set up our new hot today.
We love it and Andy and Jack were very professional and Andy knows his stuff ..
Thankyou so much Andy and Family

Absolutely thrilled with our new hot tub. Brilliant service from Andi and Ali. Really helpful with all the advice on picking the right one for us. Some tricky garden walls to come across to get it in position but Andy delivered without any damage. Thanks again xx

Had some issues with our new tub, and Andy and Ali have been amazing with our questions and coming out asap to fix us so we were back up and running!! will only use these guys now for our hot tub supplies and repairs!! 👍

I have nothing but nice things to say about this company. Right from the get go they were the most helpful and forthcoming when I was looking for advice and quotes. Even with the showroom closed due to Covid 19 they made sure I had enough pictures of options and rang me to go through them all. They kept me informed every step of the way on delivery dates and despite the very tight gate and angle they made sure they got it through, even drilling off an old gate post that we forgot about. All very friendly and professional, set up hot tub, the lift wouldn't fit due to speakers and the position so they came back the very next day with a different one. Talked us through all the chemicals, provided us with a starter kit and will be back in a couple of weeks again to check. First empty and clean is included in price and they said they will show us step by step how to do this so we can do ourselves or we can arrange for them to come with various options on costs. All I can say is wow, fantastic service and the icing on the cake is my awesome shiny new hot tub. Thank you so much x

Had my tub fitted today and the service was fantastic from the lads who Delivered the tub they was fantastic as well and thanks Andy for all your help and for looking after me what a great Family run business to deal with would recommend to anyone 😊

Alison has just left us at 10pm at night! Absolutely fantastic service from both Alison and Andy! Having just inherited a hot tub with our new house we were complete novices! 3hrs later with the help from them both we both feel so much more confident about using and the upkeep of our new hot tub! Such a great job on cleaning and helping us to understand! Above and beyond customer service! Cannot recommend enough! Thank you so very much, Becky and Jim X

Andy and Ali were so helpful when we were choosing our hot tub 2 weeks ago. We love the Happy tub that we chose and could not rate them more highly. They are friendly and knowledgeable and really do go above and beyond for their customers.

Always fantastic service from Andy & Ali, excellent chemical products, competitive on price, once again thank you for your prompt service 

I would recommend AA Hot Tub Sales to everyone. I am a first time tub owner and lost all power to my tub. Andy took the time to take me through the workings of the tub over the phone and how to diagnose the possible underlying problems. He supplied me with spare fuses and showed me much more about powering the different components. He didn't charge me anything for his time or minor parts, there were companies who wanted £95 for a call out alone. The tub is now fully working and this is down to Andy and Ali at AA Hot Tubs, I'll definitely be using them again.

We came across AA Hot Tubs by recommendation and from walking into the showroom we could definitely see why. Alison made us feel very welcoming and nothing was too much trouble for my daughters, she even opened up for us when they had just shut for the day. From start to finish our experience has been amazing and you wouldn’t get the aftercare you receive from them anywhere else. They are always at the other end of the phone if I need them.
I would definitely recommend AA Hot Tubs. Alison and Andy are absolutely brilliant. 
I now can’t get my 2 little girls out the hot tub 😂

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Contact

Unit 1 Edlington Court

Heapham Road, Industrial Estate

Gainsborough

DN21 1LT

01427 629234

07828 894269

sales@aahottubs.co.uk

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AA Hot Tubs are authorised and regulated by the Financial Conduct Authority FRN 783470.  

We are a credit broker not a lender and offer facilities from a panel of lenders.

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