Servicing
Our service packages are not intended to repair a faulty hot tub, but to deep clean, test and make your hot tub a clean & safe place to relax in. For repairs please click here.
Without regular care and maintenance, your tub’s complex pipe-work will eventually develop a build-up of dirt and debris commonly referred to as bio-film that contains parasites, viruses, bacteria and mould – all of which are extremely difficult to remove. Simply draining and re-filling your spa will not tackle the build up of contaminants within the pipe work. Having your hot tub serviced at least annually will dramatically help towards keeping your hot tub an appealing place to be, giving you the peace of mind that there is nothing nasty lurking in the water and that each of the electrical components have been tested and are working safely.
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Our standard service options are listed below, please contact us to arrange your service.
Service packages
Drain & Clean
Short Service
Full Service
Remove and Chemically Treat Filters
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Remove and Clean Headrests
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Full Flush Treatment
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Full Drain Down
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Removal of all Residual Water
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Clean Jet Internals
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Clean Cabinet and Panels
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Clean and UV Protect Lid
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Acrylic Waterline Cleaned
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Inspection of Heater Tube and Terminals
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All Pumps Seals Inspected For Signs of Leakage
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Installation of New Heater Tube Seals
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Filter/ Circulation Impeller Inspected
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Rinse and Re-fit Filters (New Filters fitted at extra cost)
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All Plumbing Unions Tightened
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Fresh Spa Water Replenishment
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Water Chemistry Shock Treatment
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All Pump Air Locks Removed
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Ozone Function Check
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Air Controller Function Check
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All Valves Checked
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Water Diverter Function Checked
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Complete Spa Running Function Test
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Check and Adjust Spa Time Function
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Electrical Component Check
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Pumps
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Heaters
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Blower
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Ozone
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£85.00
£130.00
£179.00
Above price apply to the listed service when the Hot Tub location is within than 20 miles of DN21 3EL.
Outside of this area mileage fees apply. Please contact us for a price when outside of this area.
Hibernation / Awakening
The evenings are getting lighter, the frost has gone and you are starting to remember that you enjoy spending time in your garden. Now is the best time to start up your hot tub after a winterisation.
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We personally believe that the best time of the year to use a hot tub is in the cold season, however some of our customers shut down their spas over the winter months, solely draining and turning off your hot tub can result in issues. It is important to fully winterise a hot tub to ensure that damage arising from freezing conditions and poor weather is prevented. Winterising your hot tub correctly will give the best protection during the period your spa is shut down.
Hibernation
Safely shut down for long periods of cold weather
Remove and chemically treat filters
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Full Biofilm eliminator flush
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Acrylic waterline cleaned
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Full drain down
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Removal of all residual water from system
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Power isolated
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Disconnection of plumbing unions
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Cling wrap cover
Awakening
Restore hot tub to full use after a winterisation
Re-connect unions
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Acrylic waterline cleaned​
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Rinse and re-fit filters
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Clean and UV protect hot tub cover
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Fresh spa water replacement
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Water chemistry shock treatment
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Complete spa running function test
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Check and adjust spa time functions
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A full report will be completed during the service and any advisory points will be highlighted. Andy or Ali will raise and advisory points with you and suggest the best course of action.
Prior to attending the site
Please ensure that your hot tub is full prior to our attendance. We need the hot tub full as we will chemically treat this water to flush through the pipework. We will then drain that water ready for us to re fill with fresh.
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We will require access to normal plug in power to allow us to operate our tooling.
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We will need access to the main power switch for the hot tub; this is normally known as the RCD and is not the isolation switch located outside.
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We will need access to a water supply to use for filling the spa; we generally also request that a hose pipe is available.