Our service packages are not intended to repair a faulty hot tub, but to deep clean, test and make your hot tub a clean & safe place to relax in. For repairs please click here.
Without regular care and maintenance, your tub’s complex pipe-work will eventually develop a build-up of dirt and debris commonly referred to as bio-film that contains parasites, viruses, bacteria and mould – all of which are extremely difficult to remove.
Simply draining and re-filling your spa will not tackle the build up of contaminants within the pipe work. Having your hot tub serviced at least annually will dramatically help towards keeping your hot tub an appealing place to be, giving you the peace of mind that there is nothing nasty lurking in the water and that each of the electrical components have been tested and are working safely.
Our standard service options are listed below, please contact us to arrange your service.
Drain & Clean
Drain & Clean plus:
Flush Treatment (removes biofilm)
Remove & Clean Filters
Remove & Clean Headrests
Full Drain Down
Removal of all Residual Water
Clean Cabinet & Panels
Clean & UV Protect Cover
Prices are subject to hot tub location*
Drain & Clean
Above price apply to the listed service when the Hot Tub location is within than 10 miles of DN21 1LT.
Inspection of Heater Tube & Terminals
Installation of New Heater Tube Seals
All Pumps Inspected for Sign of Leakage
All Plumbing Unions Tightened
All Valves Checked
Electrical Component Check
Blower Check (if applicable)
Complete Spa Running Function Test
Check and Adjust Spa Time Function
Outside of this area mileage fees apply. Please contact us for a price when outside of this area.
Monthly payment plans for a hot tub service plan that suits you
For more information please email
and we can get you set up
Please note this is a different email address to the normal email address. Emily will be dealing with all of the service package enquiries so please allow 3-5 working days for a response as she does not work full time.
Hibernation / Awakening
The evenings are getting lighter, the frost has gone and you are starting to remember that you enjoy spending time in your garden. Now is the best time to start up your hot tub after a winterisation.
We personally believe that the best time of the year to use a hot tub is in the cold season, however some of our customers shut down their spas over the winter months, solely draining and turning off your hot tub can result in issues. It is important to fully winterise a hot tub to ensure that damage arising from freezing conditions and poor weather is prevented. Winterising your hot tub correctly will give the best protection during the period your spa is shut down.
Prior to attending the site
Please ensure that your hot tub is full prior to our attendance. We need the hot tub full as we will chemically treat this water to flush through the pipework. We will then drain that water ready for us to re fill with fresh.
We will require access to normal plug in power to allow us to operate our tooling.
We will need access to the main power switch for the hot tub; this is normally known as the RCD and is not the isolation switch located outside.
We will need access to a water supply to use for filling the spa; we generally also request that a hose pipe is available.